Community Admin Specialist

Join Nusantara Connect, a leading digital community platform in Jakarta, as a Community Admin Specialist. You'll be the backbone of our vibrant online communities, ensuring seamless engagement, moderation, and growth. This role is perfect for a detail-oriented professional who thrives on fostering connections and maintaining a positive online environment. At Nusantara Connect, you'll have the opportunity to work with cutting-edge tools like Discord, Slack, and specialized community management software to keep our communities thriving.

Every day, you'll dive into moderating discussions, resolving conflicts, and creating engaging content that keeps our members coming back for more. This isn't just a job—it's a chance to be part of building a digital community that truly connects people. If you're passionate about community building and have a knack for problem-solving, Nusantara Connect is the place for you.

📋 Tanggung Jawab Pekerjaan

• Moderate and manage online communities using platforms like Discord and Slack.
• Engage with community members to understand their needs and address concerns.
• Create and schedule engaging content to boost community interaction.
• Monitor community activity and identify trends to improve engagement.
• Collaborate with the marketing team to develop community growth strategies.
• Ensure compliance with community guidelines and platform policies.
• Analyze community metrics to provide insights and recommendations.
• Train and mentor new community moderators as needed.

🎓 Kualifikasi & Syarat

• Bachelor's degree in a related field or equivalent experience.
• Minimum 2 years of experience in community management or a similar role.
• Proven experience with community management platforms like Discord, Slack, or similar tools.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with data analysis tools like Google Analytics or Tableau is a plus.
• Certification in community management or related field is a plus.
• Fluent in both written and spoken Indonesian.

🛠️ Keahlian

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