Head of Key Account Management - Aesthetics Market (Bali, Indonesia)

Join IDS Medical Systems, a global leader in medical and aesthetics solutions, as we expand our presence in Indonesia’s thriving beauty and wellness market. As the Head of Key Account Management, you will spearhead our strategic client relationships, driving revenue growth and ensuring exceptional service delivery. Based in Bali, you’ll work closely with top-tier clinics, spas, and hospitals to build long-term partnerships that align with our company’s vision.

In this role, you’ll manage a dedicated team of account managers, overseeing key accounts across Bali and beyond. You’ll develop and execute comprehensive strategies to enhance client satisfaction, foster loyalty, and maximize revenue potential. Leveraging your deep understanding of the aesthetics market, you’ll identify growth opportunities and implement innovative solutions tailored to each client’s needs.

This is an exciting opportunity to grow your career in a dynamic, fast-paced environment where your expertise and leadership will be instrumental in shaping the future of IDS Medical Systems in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Develop and execute strategic plans to enhance client satisfaction and loyalty.
• Manage a team of account managers, providing guidance and support to ensure optimal performance.
• Build and maintain strong relationships with key clients, including clinics, spas, and hospitals.
• Identify and pursue new business opportunities to drive revenue growth.
• Monitor market trends and industry developments to inform strategic decisions.
• Ensure compliance with company policies and regulatory requirements.
• Collaborate with cross-functional teams to deliver exceptional service and support.
• Provide regular reports and presentations to senior management on client performance and market insights.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 10 years of experience in key account management, client relationship management, or a similar role in the medical or aesthetics industry.
• Proven track record of driving revenue growth and enhancing client satisfaction.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Proficiency in English and Bahasa Indonesia.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Understanding of the medical and aesthetics industry, including regulatory requirements.

🛠️ Keahlian

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